Host FAQs

 
  • Joining our Host Network means we keep your property details—like access instructions, policies, and preferences on file, so we’re ready to go when your guests book services.

    *All information is kept private and secure. We never share your details unless required for a third-party service provider or at your direct request.

  • To join our Host Network, simply fill out the Host Network form on our website. This is the first step in working with us.

  • The VIP Host Service Monthly Program is a premium concierge plan designed exclusively for hosts who want hands-on support. For $200/month, you receive up to 4 service hours, priority scheduling, and one free pre-arrival guest enhancement each month (a $70 value).

  • First, you’ll need to sign up to be part of our Host Network by completing your host profile. Once that’s done, you must enroll in our VIP Host Monthly Program ($200/month) to gain access to the Service Request Portal. After you’ve joined the program, you can log into the portal anytime to submit requests for concierge services, errands, and more.

  • From pre-arrival fridge stocking to custom concierge requests, we’ve got your guests covered with personalized touches and local favorites.

  • Guests can use our easy-to-navigate service pages or submit requests through our custom forms linked on the home page.

  • For best results, guests should submit their requests at least 48 hours in advance. To make this easier, we recommend including our services in your post-booking email or guest welcome materials, so guests are aware and can plan ahead.

  • While we’re not a property management company, Desert Luxe Concierge is here to fill in the gaps. Whether you're managing your own rental or working with a company that doesn’t quite cover the details, we’re here to help with the tasks others often overlook.