By joining our Desert Luxe Host Network and using Desert Luxe’s services, you acknowledge and agree to the following terms:

Terms & Conditions:
All services offered to hosts—including guest service coordination, property support, and concierge enhancements—are subject to availability and require advance coordination. Submission of a service request or form does not guarantee service fulfillment. We reserve the right to decline services based on availability, location, or other operational constraints.

Privacy Policy:
All information submitted through our Host Network sign-up form is kept confidential and used solely to provide and coordinate services with you and your guests. We do not share host or guest information with third parties unless required to fulfill a service you have requested.

Rental Equipment Agreement:
Some services may include rental equipment directly provided by Desert Luxe. By participating in these services, you agree to return all equipment in good working order. A temporary hold may be placed on your payment method to cover any damages, loss, or theft. Failure to return equipment in acceptable condition may result in charges.

Third-Party Vendors:
Desert Luxe may partner with trusted third-party vendors to deliver specific services. While we carefully select our partners, we are not liable for the performance, conduct, or outcomes of services rendered by these vendors. Any disputes or concerns should be directed to the vendor, with our assistance if needed.

Cancellation Policy:
We understand that plans change. If a service is canceled at least 7 days prior to the scheduled date, a full refund will be issued. Cancellations made between 24 and 48 hours before service will receive a 50% refund. Cancellations made less than 24 hours prior are non-refundable.

Liability Disclaimer:
Desert Luxe is not liable for any property loss, damage, or guest incidents related to the use of our services. By requesting and approving services, you assume responsibility for ensuring your property is safe and accessible. We will never enter your property while guests are present unless given express written permission from both you and the guest.